Terms of Sales

GENERAL SALES CONDITIONS

You can contact our Customer Service:

By using our contact form (reply within 48 hours)
By mail: LEZHAPID SLU - Plaça Rebés, 5 - AD500 Andorra la Vella, Andorra

INTRODUCTION

The site www.goldminer.cc (hereinafter referred to as the "Site") is an information and e-commerce site accessible via the Internet network, open to any user of this network (hereinafter referred to as the "Internet user"). It is published by LEZHAPID (hereinafter referred to as "LEZHAPID"), SLU, whose registered office is located at Plaça Rebés, 5 - AD500 Andorra la Vella, Andorra, registered in the Andorra register of commercial companies under number 934003N.
The Site allows LEZHAPID to offer for sale information documents (hereinafter referred to as "Products") to Internet users browsing on the Site (hereinafter referred to as "Users"). The User who has validated an order will be called "Customer". The rights and obligations of the User necessarily apply to the Customer.
Any order of a Product offered on the Site requires the consultation and express acceptance of these general conditions of sale and withdrawal, manifested by ticking the box "I declare that I have read and accept the general conditions of sale goldminer.cc and that I am informed of my right of withdrawal. ".

We are extremely mindful of privacy, particularly in the context of precious metals. No private data will ever be sold to a third party or another company.

ARTICLE 1 - OBJECT

The purpose of these general terms and conditions of sale is to define, exclusively, through the relationships they establish on the Internet network, the rights and obligations of the Parties arising from the online sale of the Products offered on the Site.
They regulate all the steps necessary for placing the order and ensure the follow-up of this order between the Parties.
The present conditions apply to the exclusion of any other document.

ARTICLE 2 - PRODUCTS

2.1 Products

The Products offered for sale by LEZHAPID are digital products available on the Site on the day the User consults it.
As the Products are delivered digitally, they are not subject to stock limitations.
The descriptions, texts and illustrations of the Products are provided for informational purposes only and do not constitute contractual commitments.

2.2 Use of Digital Products

Important notice – Educational purpose only

The eBooks, digital publications, reports, analyses and any other digital content sold on this Website (the “Products”) are provided strictly for educational and informational purposes only.
They are intended to share general knowledge, market observations, historical data, opinions and educational material relating to precious metals (including gold and silver) and publicly listed mining or commodity-related companies.
The Products do not constitute, and must not be interpreted as, financial advice, investment advice, legal advice, tax advice, or any other form of professional advice.

No investment advice – No financial advisory relationship

The Website operator is not a licensed financial advisor, investment advisor, broker-dealer, portfolio manager or financial intermediary.
No information contained in the Products should be considered as a recommendation, solicitation or invitation to buy, sell or hold any financial instrument, security, commodity, precious metal or investment product.
Nothing in the Products creates a client–advisor relationship or any fiduciary duty between the Customer and the Website operator.

Use at your own risk

Investing in precious metals, mining stocks, equities and financial markets involves significant risk, including the possible loss of all invested capital.
Market conditions can change rapidly and past performance is not indicative of future results.
The Customer acknowledges that any investment decision made after reading the Products is made independently, at their own sole discretion and responsibility.

Personal circumstances and professional consultation

The Products do not take into account the Customer’s personal financial situation, objectives, risk tolerance or investment horizon.
Before making any investment or financial decision, the Customer is strongly encouraged to conduct their own research and to consult qualified and licensed professionals, such as a financial advisor, investment professional, accountant or legal advisor, who are aware of their individual circumstances.

Limitation of liability

The Website operator shall not be held liable for any direct or indirect loss, damage or financial consequence resulting from the use, interpretation or application of the information contained in the Products, including but not limited to investment losses, missed opportunities or adverse market movements.
The Customer assumes full responsibility for the use of the Products and for any decisions made based on their content.

2.3 Intellectual Property and Unauthorized Use

All Digital Products are protected by intellectual property laws.
Any reproduction, distribution, resale, sharing, public communication, modification or commercial exploitation of the Digital Products, in whole or in part, without the prior written consent of LEZHAPID, is strictly prohibited.

ARTICLE 3 - PRICE

Prices are indicated in Euros and include any applicable taxes in accordance with current regulations.
As the Site sells exclusively digital products and subscriptions, no shipping or delivery fees apply.
Prices displayed on the Site are valid at the time of order confirmation, subject to typographical errors.
LEZHAPID reserves the right to modify its prices at any time, without affecting orders already confirmed.

ARTICLE 4 - REGISTRATION AND ORDER VALIDATION

4.1 Navigation within the Site

The User can take note of the different Products offered for sale by LEZHAPID on its Site.
The User can navigate freely on the different pages of the Site without being committed to an order.

4.2 Order registration

If the User wishes to place an order, he will choose the different Products in which he is interested, and will express this interest by clicking on the "basket" pictogram.
At any time, the User may:

  • Get a summary of the Products he has selected, by clicking on the basket.
  • Continue or modify your selection of Products by clicking on "Back to catalogue".

To order the Products they have chosen in this way, after having clicked on "Join the checkout", all Users must identify themselves, by entering their e-mail address and the password they have previously chosen when creating their account, or, if this is their first order, by clicking on "Create my account". In the latter case, the User must accurately complete the form provided, on which he/she will include the information necessary for his/her identification and in particular his/her surname, first name and postal address. In addition, the User must provide his e-mail address and a password of his choice, which will be personal and confidential and which he will need to identify himself later on the Site.
The User is informed and accepts that entering these two identifiers is proof of his identity and expresses his consent.

Commercial offers
To benefit from a commercial offer that has been sent to him, the User must enter and validate his "advantage code", in the field provided, on the Summary page of the order.

4.3 Final validation of the order and payment

After having read the status of his order, and once all the requested information has been completed by the User, a summary of this information and the order will appear and the latter will have to choose the payment method with which he wishes to make his payment to confirm his order definitively.
The orders are payable in:

  • Euros by French or international credit card, French or European bank transfer.

It is specified that by making an immediate payment by credit card, the User will then be automatically switched to the electronic payment server of the secure payment platform. This platform is secured by S.S.L. (Secure Socket Layer) encryption in order to protect all data related to payment methods, and that at no time will the User\'s bank data transit on the Goldminer computer system.
As soon as he validates his payment, the order is recorded. The User becomes a Client. The order form shall be recorded in Goldminer\'s computer registers and shall be considered as proof of the contractual relations between the Parties.

4.4 Order confirmation

A summary of the order will be displayed once the order has been validated.
This confirmation will include all the elements of the contract between the Parties.This order summary will also be sent by email to the Customer within minutes of purchase.
The Customer will then have access to the "order tracking" by clicking on "my account" and identifying himself by his email address and password.

4.5 Modifying an order

Orders can be reviewed from the "My Account" section.
Once a Digital Product has been delivered or access has been granted, the order can no longer be modified or cancelled.

4.6 Digital Gifts

The Customer may offer Digital Products as gifts.
The ordering process is identical to that of a personal purchase.
The recipient will receive access to the Digital Product by electronic means.
No price information will be communicated to the recipient.

ARTICLE 5 – DIGITAL DELIVERY AND ACCESS

5.1 Digital delivery methods

The Website sells exclusively digital products, including but not limited to eBooks, downloadable files, online publications, and monthly subscription-based digital content (the “Digital Products”).
No physical product is shipped.

Upon confirmation of payment, the Customer receives immediate or near-immediate access to the Digital Products:

  • either via a secure download link sent by email,
  • or via access to a personal customer account on the Website,
  • or via online access granted as part of a monthly subscription.

Access details are provided to the email address supplied by the Customer at the time of purchase. The Customer is responsible for ensuring the accuracy of this information.

5.2 Access delays or technical issues

In the event of a delay in access, non-receipt of access credentials, or technical difficulty preventing access to the Digital Products, the Customer must contact Customer Support as soon as possible via the contact details provided on the Website.
The Website operator undertakes to make reasonable efforts to restore access within a reasonable timeframe.

The Website operator shall not be held liable for access issues resulting from:

  • incorrect email address provided by the Customer,
  • spam filters or email security settings,
  • internet service disruptions,
  • device, software, or compatibility issues on the Customer’s side.

5.3 Subscriptions

Monthly subscriptions provide access to digital content for the duration of the active subscription period.
Subscriptions are billed on a recurring basis (monthly), unless otherwise stated, and remain active until cancelled by the Customer.

The Customer may cancel their subscription at any time through their customer account or by contacting Customer Support. Cancellation takes effect at the end of the current billing period, and no partial refund is issued for the ongoing period.

ARTICLE 6 – RIGHT OF WITHDRAWAL AND REFUND POLICY

6.1 Digital products – Waiver of right of withdrawal

In accordance with applicable consumer protection laws relating to digital content, the Customer expressly acknowledges and agrees that the right of withdrawal does not apply once access to the Digital Products has been provided or the download has begun.
By completing the purchase, the Customer expressly waives their right of withdrawal for digital content delivered immediately.

6.2 Subscriptions

For subscription services, no refund is issued for any billing period that has already started.
The Customer may cancel their subscription at any time, but cancellation only takes effect at the end of the current subscription period.

6.3 Refunds

No refunds shall be granted for Digital Products once access has been delivered, except in the event of a proven technical failure attributable exclusively to the Website operator that permanently prevents access to the purchased content.

Any approved refund will be processed using the same payment method originally used by the Customer, within a reasonable timeframe.

ARTICLE 7 – DIGITAL CONTENT CONFORMITY AND FUNCTIONALITY

The Website sells exclusively digital products and subscription-based digital services, including eBooks, downloadable files and online content (the “Digital Products”).

The Customer benefits from a legal guarantee of conformity applicable to digital content, limited to the proper delivery, accessibility and functionality of the Digital Products in accordance with their description at the time of purchase.

A Digital Product shall be considered non-conforming only in the event of a proven technical defect that:

  • prevents access to the Digital Product,
  • prevents downloading where applicable,
  • renders the Digital Product unusable due to a technical malfunction attributable exclusively to the Website operator.

In such cases, and upon verification, the Website operator undertakes, at its sole discretion, to:

  • restore access to the Digital Product, or
  • provide a corrected or equivalent version, or
  • refund the amount paid for the affected Digital Product.

No refund, exchange or compensation shall be granted in cases where:

  • the Customer’s expectations are subjective or based on personal investment outcomes,
  • the content does not meet the Customer’s personal opinions or financial objectives,
  • access issues result from the Customer’s equipment, software, internet connection or configuration,
  • market conditions change after purchase.

Any request for technical assistance or claim relating to a Digital Product must be submitted to Customer Support via the online contact form within a reasonable timeframe after the issue is identified.

ARTICLE 8 – DATA PROTECTION AND PRIVACY

The personal data collected from Customers is stored in a database owned by the Website operator, which implements appropriate technical, organizational and security measures to ensure the confidentiality, integrity and protection of personal data in accordance with Andorran Law LQPD 29/2021 of October 28 on the protection of personal data and Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR).

We are extremely mindful of privacy, particularly in the context of precious metals. No private data will ever be sold to a third party or another company.

The Customer has the right to access, rectify, update, restrict, object to processing and request the deletion of their personal data, in accordance with applicable data protection laws.

To exercise these rights or for any question relating to personal data, the Customer may contact the Website operator:

  • By internet: contact form
  • By mail: LEZHAPID SLU – Plaça Rebés, 5 – AD500 Andorra la Vella – Andorra

ARTICLE 9 – DISCLAIMER, LIMITATION OF LIABILITY AND NO FINANCIAL ADVICE

Educational content only – No investment advice

All Digital Products and subscription content made available on the Website are provided strictly for educational, informational and general knowledge purposes only.
They do not constitute, and shall under no circumstances be interpreted as, financial advice, investment advice, personalized recommendations, legal advice, tax advice or any other form of regulated professional advice.

The Website operator is not a licensed financial advisor, investment advisor, broker, dealer, portfolio manager or financial intermediary in any jurisdiction.
No content published or sold on the Website is intended to provide individualized investment guidance or to take into account the personal financial situation, objectives, experience or risk tolerance of any Customer.

No solicitation – No recommendation

Nothing contained in the Digital Products or subscription content constitutes a solicitation, offer, recommendation or inducement to buy, sell, hold or trade any financial instrument, security, equity, derivative, commodity, precious metal or investment product.
Any references to specific assets, markets, companies or strategies are provided solely for illustrative, educational or analytical purposes.

Assumption of risk by the Customer

The Customer acknowledges that investing in financial markets, precious metals and publicly listed securities involves significant risks, including the risk of total or partial loss of capital.
The Customer remains solely and entirely responsible for all decisions, actions and outcomes resulting from the use or interpretation of the Digital Products.

Any investment decision made by the Customer after accessing the Website content or Digital Products is made independently, at the Customer’s own discretion and risk, without reliance on the Website operator.

No guarantee of performance

Past performance, historical data, simulations or examples presented in the Digital Products are not indicative of future results.
No guarantee is given, expressly or implicitly, regarding the accuracy, completeness, relevance or profitability of any information, opinion or analysis provided.

Limitation of liability

To the fullest extent permitted by applicable law, the Website operator shall not be held liable for any direct or indirect loss, damage, cost or expense suffered by the Customer or any third party, including but not limited to financial losses, loss of profit, loss of opportunity, or market losses, arising from:

  • the use or inability to use the Digital Products,
  • any investment decision or strategy implemented by the Customer,
  • any reliance placed on the information contained in the Digital Products,
  • market volatility, regulatory changes or external economic factors.

Indemnification

The Customer agrees to indemnify and hold harmless the Website operator, its directors, partners and contributors from any claim, demand, liability, damage or legal action arising from the Customer’s use of the Digital Products or from decisions made based on their content.

Professional consultation

Before making any financial, investment or trading decision, the Customer is strongly encouraged to seek advice from qualified and licensed professionals (such as financial advisors, investment professionals, accountants or legal advisors) who are aware of the Customer’s personal circumstances.

ARTICLE 10 - LITIGATIONS

This contract is governed by Andorran law.
LEZHAPID shall not be held liable for any damage resulting from the use or interpretation of the Digital Products.
In the event of a dispute, the Customer shall first contact LEZHAPID in order to seek an amicable solution.
Failing such resolution, the Commercial Court of Andorra la Vella shall have exclusive jurisdiction.